What it does: The company collaborates with clients across various industries and helps them develop creative, digital transformational solutions with their abilities in technology and analytics.
Mission: The mission of WNS Global Services is to enable its customers to outperform and constantly lead in their domains. Co-creation and outperformance are the core aspects of WNS.
Size and Presence: WNS Global Services has around 500 delivery centers in 17 countries, with more than 52,000 employees working for it. The headquarters of the company is in Mumbai, Maharashtra, India.
Best known for: WNS Global Services is best known for its competencies in customer Contact Center Outsourcing, Finance & Accounting Outsourcing, Legal Services Outsourcing, Procurement Outsourcing, and Research & Analytics.
The good bits: WNS offers opportunities for growth and learning, and job security to its employees. It has a brilliant work environment with qualified members.
The not-so-good bits: A great deal of work makes work-life balance difficult for the employees.
WNS Global Services was established in 1996 by British Airways. It launched a delivery center in Pune in 1999. Warburg Pincus acquired the majority shares of WNS in 2002.
In 2003, the company began providing business process management (BPM) services to clients from different businesses. In the following year, the company opened new offices in Gurgaon, India, and Colombo, Sri Lanka.
The company held its initial public offering (IPO) on New York Stock Exchange (NYSE) in 2006. This was succeeded by a series of acquisitions and the establishment of delivery centers in many locations. Today, WNS works with hundreds of customers as a strategic partner, always looking for ways to improve business results.
The work environment at WNS is characterized by passion, dedication, values, excellence, and recognition. The organization encourages and supports its employees to develop their sense of purpose, shape their career paths, and prepare for the future.
WNS considers diversity and inclusivity as integral parts of the company and strives to be equal and embracing of all.
The company follows different variations when hiring employees based on the job requirements. It usually includes interview rounds with the management teams. The HR, Resume Shortlist, and Aptitude Test phases are the most frequent in the WNS interview process.
WNS Global Services is a leader in the business process operations (BPO) industry. It is an outstanding workplace that provides many opportunities for career development and advancement to its members. It instils its vision and mission through projects and training programs for its employees.
The average annual salary at WNS for Data Entry Jobs is INR 0.7 lakhs and for Operation Associate is INR 2.4 lakhs. The average fresher salary varies from INR 0.5 lakhs for Neem Trainee to INR 5.6 lakhs for Program Analyst per annum.
The employee benefits at WNS Global Services are as follows:
WNS Global Services fulfils its corporate social responsibilities through the WNS Cares Foundation (WCF). It aims to Educate, Empower and Enrich underprivileged communities and make their livelihood better. The WCF also assists its staff members and clients channel their enthusiasm and will to volunteer to make a difference in the world.